I noticed a "Text Posts" subtab in the Case Chatter standard component, and wanted to populate it with our SMS tasks.
Questions:
Does anyone know where this Text Posts subtab is pulling its data from? From the research I've done, it seems like LiveMessage is leveraging this, but couldn't find clear documentation to confirm this
Can we populate this subtab with our own Task records marked for SMS (or any other SObject record type)? How could we accomplish this?